Specifically, they added new parental controls options that would block direct messaging to children outside of games, by default automatically blocking of direct messages in and outside of experiences to users under 13. In 2024, “social hangout” games were restricted to players over 13 years old, and the platform implemented parental controls automatically blocking direct messages to users under 13. The safety of children on Roblox, a multiplayer game platform managed by the American company Roblox Corporation, has been the subject of much debate and controversy. That means almost 8 in 10 gamers regularly encounter insults, identity-based harassment, unwanted sexual attention, threats, or offensive content like usernames and player skins.

More reports and surveys

The millions of reports made each year uniquely situate NCMEC to identify trends and create prevention resources to address the evolving needs of kids and teens online. On February 17, 2026, Georgia Attorney General Chris Carr launched an investigation into Roblox following instances and reports of child exploitation. Uthmeier also sought communications to the National Center for Missing & Exploited Children and reports of abuse to and from Florida users among other things via the subpoena.

• We surveyed 2,000 American gamers aged to understand how toxicity impacts gaming.
• Roblox refused action towards the game, as they did not see it as a safety concern; Sonic’s owner Sega later took the game down via a copyright infringement notice after being notified.
• Developers would also need to designate their games as meant for users under 13, otherwise their games would no longer be accessible to those users.
• We know it’s important to understand and be comfortable with the video games you and your children are playing.
• Watching or playing the game together lets you see firsthand if anything feels inappropriate or concerning and opens the door to meaningful discussions about online safety.
• In 2024, Bloomberg Businessweek reported that, since 2018, at least 24 people had been arrested in the United States on charges of abducting or sexually abusing children they had groomed on Roblox.

May contain minimal cartoon, fantasy or mild violence and/or infrequent use of mild language. Game ratings and content descriptors can vary by country. Ratings systems also give additional  information on features, like in-game purchasing. Department of Justice nor any of its components operate, control, are responsible for, or necessarily endorse, this Web site (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). Download presentations, tip sheets, lesson plans, and other safety resources.
The days of a hands-off approach (“we just make the game, players can police themselves”) are over – if they ever truly existed. This phenomenon is echoed in industry-wide research, which states that 7 out of 10 gamers have avoided playing at least one game due to the game’s toxic reputation or community. This means a game studio could literally lose half of its female players due to an unsafe environment. Many gamers adapt by muting voice chats, avoiding random matchmaking, or playing only with friends. In other words, abuse has become expected – even “normal” – in many game communities, a status quo that poses serious consequences for players and the industry. As the Anti-Defamation League grimly noted, “normalized harassment and desensitization to hate frame the reality” of online gaming today.
The same study also took notice of the genre of “hood games”, in which players roleplay as gangsters in low-class neighborhoods, for promoting prejudice and stereotypes against African Americans and those of lower socioeconomic status. However, these restrictions did not apply to advergames, leading to further criticism by Truth in Advertising and children’s digital rights organization 5Rights. The woman reported that her character slipped on a puddle and was stuck on the ground, at which point several other players roleplayed sexually assaulting her. One controversial invitee was “TheOfficiaITeddy” who, according to IGN, was involved in making games that “featured romantic, dating, and even sex-themed content” with his most popular game having hundreds of millions of plays. Bloomberg Businessweek reported the existence of forums on the dark web sharing tips on how to encourage children to contact predators offsite without detection by chat filters through the use of intentional typos and emojis.
Nearly 59% of players mute or block toxic users, 30% actively avoid certain communities, and 28% quit mid-game. Alarmingly, more than half (52%) of women said they stopped playing games because of harassment or toxic communities. According to the Anti-Defamation League’s 2023 report, 76% of adult gamers reported similar harassment experiences. Our survey revealed that nearly 78% of gamers have experienced some form of harassment online. Our research highlights gamers’ critical challenges and demonstrates why gaming platforms need stronger moderation efforts. We surveyed 2,000 American gamers aged to understand how toxicity impacts gaming.
As of August 2025update, the corporation is facing several lawsuits in the United States for alleged failures to protect children. Poki Kids is an online playground specially created for young players. We guard against gamers attempting to move the conversation away from the protected gaming platform to discord or other messaging apps. “If users have a bad experience, whether it’s harassment in a game, scams on a marketplace, or hate speech on a social platform, retention becomes nearly impossible.

At Electronic Arts, we want to empower our players and parents to make informed decisions about gameplay.

Between September and December 2025, authorities in the states of Santa Catarina and Rio Grande do Sul informed parents that the platform was being used by pedophile networks to solicit sexual and self-harm videos from minors in exchange for Robux in cities in southern Brazil. In August 2025, the Defensoría del Pueblo de la Provincia de Catamarca informed parents in the Argentine province that the platform’s security was insufficient to protect minors and that in recent years cases of sexual harassment of minors were becoming more frequent in the province thanks to Roblox. The Division of Cybercrime of the Scientific, Penal, and Criminal Investigations Corps (CICPC) was the first Venezuelan government organization to issue a national statement warning that the platform was not safe and that parents should monitor their children’s chats. The Netherlands and Belgium have restricted certain games on the platform due to their regulations on in-game “loot boxes”, which give out items based on random or unknown chances, to reduce children’s exposure to gambling. In the same month, Janybek Amatov, a member of the Kyrgyz parliament, raised restrictions on games marketed to children, such as Roblox and Minecraft, following the presence of pedophiles.
Ben Simon, known online by the pseudonym Ruben Sim, pushed for action against the Sonic Eclipse Online developer, publishing screenshots of his alleged child rape fantasies and sending a video compiling allegations to a Roblox employee. In a 2025 lawsuit by the state of Louisiana against Roblox, the state also alleged that Public Bathroom Simulator Vibe was a sexually explicit game. Rolling Stone profiled one 16-year-old girl who performed child prostitution as part of these games, who stated that she primarily did it for attention and secondarily for monetary gain via Robux. They found that there was a significant amount of sexual content involving minors simulating explicit acts on the platform in order to obtain Robux.

The Story Behind GameSafe

All participants confirmed they are active players participating in online multiplayer games. Conversely, players are willing to spend more in games that feel safe – one analysis found gamers spend 54% more on titles they perceive as “non-toxic”. If platforms clearly enforce rules against harassment, players will reward them with loyalty, more engagement, and increased spending.
If nearly half of a player base quits or avoids a game due to toxicity, any plans for growth or monetization are basically dead on arrival. Gamers overwhelmingly believe that the responsibility for cleaning up online spaces lies with the platforms and publishers who run them. If there is a silver lining in all this, it’s that gamers themselves overwhelmingly want change. This speaks volumes about how toxic the average game lobby has become. Our survey reveals clear coping mechanisms players adopt.

Understanding In-Game Tools.

If the user’s age could not be determined with high confidence after a facial scan, the platform would ask for the ID of the user or their parent. By default, users under 9 were only allowed to access “minimal” and “mild” experiences, whereas “moderate” experiences would require parental consent. They had met on Roblox and had been friends for around six years, communicating through various social media platforms and meeting in person four or five times. The perpetrators in both cases were in close contact with each other and communicated through online communication. Online child exploitation groups which operate on the platform like 764 and CVLT are also known to hold neo-Nazi and other extremist ideologies.
In January 2026, Kazakh MP Unzila Shapak proposed cubet that the Kazakh government take action regarding Roblox’s operations in the country, citing problems such as pedophilia and the presence of scammers requesting personal information from minors as being a problem. Subsequently, the General Directorate of Internal Affairs of the City of Bishkek in Kyrgyzstan issued a statement recommending that parents restrict minors’ access to the platform. Additionally, it was indicated that the platform was originally excluded from the original Online Safety Act that banned social media for minors, but following the reports, it was decided to implement protocols for platforms such as Roblox, to be applied from March 2026.
Additionally, Roblox has been criticized for its use of microtransactions, advergames, and brand ambassadors, as well as for the alleged financial exploitation of child game developers. Some users have taken to online vigilantism to catch potential child predators; Roblox Corporation has faced significant controversy after taking legal action against some of these users. Child exploitation groups such as 764 and CVLT have operated on Roblox to groom children, and at least 30 people have been arrested since 2018 in the United States for abducting or sexually abusing children they had groomed on the platform.

• A good gamertag should be memorable but not personally identifiable.
• Games can be created by any user through the platform’s game engine, Roblox Studio, and then be shared to and played by other players.
• If nearly half of a player base quits or avoids a game due to toxicity, any plans for growth or monetization are basically dead on arrival.
• On December 18, 2025, the Attorney General of Tennessee Jonathan Skrmetti would sue Roblox for misleading parents about child safety, saying that “Roblox is the digital equivalent of a creepy cargo van lingering at the edge of a playground”.
• Bloomberg Businessweek reported the existence of forums on the dark web sharing tips on how to encourage children to contact predators offsite without detection by chat filters through the use of intentional typos and emojis.
• The platform is made to appeal to a family-friendly audience, and has been described as a massively multiplayer online game (MMO).
• “GameSafe is a must-have for any parent with gaming kids.”

Certain platforms let you receive alerts when your child gets direct messages from other players, allowing you to catch potential issues early. Knowing the ins and outs of the games your child plays gives you a clearer sense of the content, the people they’re interacting with, and potential risks. Most major gaming platforms have player and family or parental controls that make it easy to create and manage family accounts. When using EA’s online services, you can play, chat and, in some cases, share other content with players including friends. Los Angeles County filed a lawsuit against Roblox two days later, claiming the platform “makes children easy prey for pedophiles” and “fails to implement reasonable and readily available safety measures”. On December 18, 2025, the Attorney General of Tennessee Jonathan Skrmetti would sue Roblox for misleading parents about child safety, saying that “Roblox is the digital equivalent of a creepy cargo van lingering at the edge of a playground”.

Technology’s role in safer gaming communities

From content filters to limiting chat options, parental controls give you more oversight on who your child can communicate with and what they can play. Learn more about our Positive Play Charter and how to report players. FC Playtime was designed to help FC players understand and control how they play. NetSmartz is NCMEC’s online safety education program. But there’s still more to do—join us in protecting children and supporting our mission. On September 15, 2025, Oklahoma attorney general Gentner Drummond announced that he was seeking outside law firms to investigate Roblox over alleged child exploitation and safety failures.

Public Bathroom Simulator

While Roblox is free-to-play, it features a virtual currency known as “Robux” that can be purchased with real-world money. We’re passionate about making sure it’s a super safe environment for kids to play and enjoy themselves. We watch for any act of targeting, or verbally attacking or intimidating your child. See all your child’s activity in one place. “GameSafe is a parent’s best friend in the digital age.”
Of course, implementing this kind of system isn’t plug-and-play. “A safer user experience leads to more enjoyment, stronger communities, and ultimately, more engagement and revenue,” he adds. Apostolos explains that smarter workflows, automated and tiered by severity, allow platforms to respond faster and more fairly. AI can also adapt to evolving language, subcultures, and slang much better than rule-based systems.” However, words and isolated features aren’t enough if enforcement is inconsistent or a company’s stance isn’t communicated to the player base.
Roblox developers are required to fill out a questionnaire which will determine the game’s maturity rating, ranging from “minimal” to “restricted”, which are only available to users who have verified they are at least 17 years old through government-issued ID. According to a 2022 report by The Weekend Australian, “dozens” of forums exist to show Roblox players how to make Nazi-inspired content without being banned, such as rearranging the colors of the Nazi flag and altering the Swastika. After Roblox requested the channel to take down the video, People Make Games released several more accusations towards Roblox, focused on an alleged lack of oversight of developers and a method for people to address developer abuse, leading to child developers being exploited for labor on third-party platforms. Some found that the platform made it very easy to purchase microtransactions, leading to numerous instances where children have spent large sums of money on the platform without parents’ knowledge.